Terms of service

1. Overview

Welcome to NV elyra!
This website is owned and operated by NV elyra Pty Ltd. Throughout this site, the terms “NV elyra”, “we”, “us”, and “our” refer to NV elyra.

By visiting our website or purchasing something from us, you agree to be bound by the terms, conditions, and policies outlined here (“Terms of Service” or “Terms”). These Terms apply to all users of our site, including browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you must not access the website or use our services.

We may update or revise these Terms at any time by posting the new version on our site. Your continued use of our website means you accept any changes made.

Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services to you.


2. Authorization

This website is maintained in Australia and all management of personal information is processed according to the Australian federal law. Not that there are differences in personal information laws of other regions. Even if you access the website from a region other than Australia, it is still maintained under Australian regulations.


3. Using Our Store

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory, or that you have parental consent to use this site if you are a minor.

You must not use our products or services for any unlawful purpose, nor violate any laws in your jurisdiction (including copyright laws). You also agree not to transmit any viruses or harmful code.

Any breach of these Terms will result in an immediate termination of your access to our Services.


4. General Conditions

We reserve the right to refuse service to anyone at any time.
You understand that your content (excluding credit card details) may be transferred unencrypted across various networks and adapted for technical requirements. Payment information is always encrypted during transfer.

You agree not to copy, duplicate, resell, or exploit any part of our Service without our written consent.

Headings in this document are for convenience only and do not limit the Terms.


5. Website Information

While we make every effort to ensure accuracy, we cannot guarantee that the information on our site is always complete, current, or error-free. Content is provided for general information only and should not be the sole basis for decisions.

We may update or modify our site content at any time without obligation to notify users.


6. Prices and Service Updates

Prices and product availability are subject to change without notice.
We reserve the right to modify or discontinue any part of our Service at any time.
We are not liable for any such modification, suspension, or discontinuance.


7. Products and Descriptions

Certain products may be available exclusively online. These items may have limited quantities and are subject to our Return Policy.

We do our best to accurately display product images and colours, but screen settings may cause variations.
We reserve the right to:

  • Limit sales to certain regions or individuals,
  • Restrict quantities, and
  • Modify or discontinue products at any time.

We do not guarantee that all products or services will meet your personal expectations.


8. Orders and Billing Information

We may refuse or cancel any order at our discretion, including those that appear to be placed by resellers or distributors.

You agree to provide complete, accurate, and current information for all purchases and accounts, including your contact, billing, and payment details.
Please promptly update this information to ensure we can complete your transactions and communicate with you.

For more details, please refer to our Return Policy.


9. Third-Party Tools and Links

We may offer access to third-party tools or links that we do not control.
You acknowledge that we provide access “as is” and are not responsible for third-party content, accuracy, or practices.

Use of any third-party tools or links is entirely at your own risk. Please review their own terms and policies before engaging with them.


10. Feedback, Reviews, and Submissions

If you send us creative ideas, reviews, suggestions, or other submissions (collectively “feedback”), you agree that NV elyra may use them freely for marketing, improvement, or promotional purposes without any obligation of confidentiality or compensation.

You agree not to submit unlawful, defamatory, obscene, or infringing content. NV elyra reserves the right (but not the obligation) to remove or edit such content.


11. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, available on our website.


12. Errors and Corrections

Occasionally, there may be typographical errors or omissions in product descriptions, pricing, or availability.
We reserve the right to correct such errors or cancel orders affected by them without prior notice, including after an order has been submitted.


13. Prohibited Activities

You agree not to use our site or its content:

  • For unlawful purposes or to violate any laws,
  • To infringe on intellectual property rights,
  • To harass, abuse, defame, or discriminate,
  • To upload or distribute malware,
  • To collect personal data without consent,
  • To spam, phish, or scrape data, or
  • To bypass or interfere with security features.

Violation of these rules may result in termination of access to our Services.


14. Warranties and Liability

Our products and services are provided “as is” and “as available”, without warranties of any kind.
We do not guarantee uninterrupted, timely, or error-free service, nor that results will be accurate or reliable.

To the fullest extent permitted by law, NV elyra, its affiliates, employees, and suppliers shall not be liable for any direct or indirect damages arising from your use of our website or products.


15. Indemnification

You agree to indemnify and hold harmless NV elyra, its affiliates, directors, employees, and partners from any claim, demand, or expense (including legal fees) arising from your breach of these Terms or violation of any law or rights of others.


16. Severability

If any part of these Terms is deemed invalid or unenforceable, that portion shall be severed, and the remaining provisions shall remain in full effect.


17. Termination

These Terms remain effective until terminated by either party.
You may end your agreement with us by discontinuing the use of our site.
If we believe you have violated these Terms, we may suspend or terminate access without notice.


18. Entire Agreement

These Terms, along with any policies posted on our website, represent the entire agreement between you and NV elyra regarding your use of our Services and supersede any prior agreements.


19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of NSW Australia.


20. Updates to These Terms

We may update these Terms periodically. You can always find the latest version on this page.
Your continued use of our site after any updates signifies your acceptance of the revised Terms.


21. Contact Us

For questions about these Terms, please contact us at:
📧 hello@nvelyra.com.au